Case Study

Vermont Gas

Vermont Gas

Seamlessly integrated billing systems, payment providers, and online account information creates a superior customer experience.

Vermont Gas (VGS) is a leader in energy efficiency and innovation, offering a clean, safe, affordable choice for over 53,000 homes, businesses, and institutions in Northwest Vermont. The company plays an important role in Vermont’s clean energy future by displacing higher-emitting fuels, offering renewable natural gas service, and delivering award-winning energy efficiency programs. VGS is leading the country in the development of local renewable energy generation and has targeted a 30% reduction in greenhouse gas emissions by 2030 and full elimination by 2050.

Project Highlights
  • Talend Cloud Data Management and Talend Cloud Data Services for data integration and management.
  • Passerelle Quick Start services provided implementation and training, and allowed VGS to start seeing benefits of Talend Solution immediately.
  • Data integration streamlines customer information, billing systems, payment and providers and online account information to support superior customer service.
  • Implementation of Data Rocket reduces overtime and provides more efficient management of service orders.

"The Passerelle Data Rocket allows us to make more intelligent business decisions, and that can only lead to better experiences for our customers."

Eric Hillmuth / Customer Technology Solutions Manager, Vermont Gas

Project Details


  • Like many businesses in data-intensive industries with transaction system on A/S 400, VGS wanted to modernize their data management using today’s technologies and technics. As a growing energy provider, Vermont Gas required a complete and scalable data management solution. With more than 20 data sources to pull from, the solution needed to be able to integrate data from challenging API formats.


VGS chose Passerelle to leverage Talend Cloud Data Management and Talend Cloud Data Services for data integration and management. After initial success with Talend services, Vermont Gas expanded its technology investment, updating its data architecture with Passerelle Data Rocket – an optimized framework of Talend Data Integration, Snowflake Data Cloud and PowerBI visual analytics.

  • Passerelle QuickStart – Passerelle data architects configured and implemented API services software and provided training to Vermont Gas information technology team members. As a result, VGS began to see the benefits of the Talend software solution immediately.
  • Data Rocket, VGS was able to reduce overtime immediately and provide more efficient management of service orders.
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