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Data Management Solutions for Energy and Utilities

How Energy and Utility Providers Can Unlock Efficiency and Resiliency with Modern Data Management

From utilities to fuel distributors, energy organizations face growing pressure to modernize infrastructure, enhance reliability, and meet evolving customer expectations. Passerelle helps energy providers build a governed data foundation in Snowflake that fuels efficiency, resilience, and innovation.

Data Management Solutions for Energy and Utilities

Powering smarter operations and customer experiences with trusted data

Energy and utility providers are under constant pressure to balance reliability, affordability, and sustainability. Yet siloed billing platforms, legacy SCADA systems, and fragmented customer data often block progress. A modern data estate, built on the Snowflake Data Cloud, eliminates fractured data ecosystems for an organization and Customer 360 view. By unifying customer, consumption, and operational data, providers can streamline billing, accelerate service order resolution, and reduce workforce strain. Trusted, governed data also empowers predictive maintenance, strengthens regulatory reporting, and supports ambitious ESG goals. The result: lower costs, happier customers, and a future-ready energy business.

How it works

Passerelle helps energy and utility organizations transform fragmented systems into a secure, governed data foundation:

  • Ingest & unify data from billing, metering, SCADA, ERP, CRM, and partner systems.
  • Standardize & validate customer, asset, and consumption data to ensure accuracy and trust.
  • Govern & secure access with compliance-ready policies, lineage, and audit trails.
  • Operationalize insights with dashboards, APIs, and service automation that improve customer experience and workforce efficiency.
  • Scale from quick wins in billing and service orders to advanced analytics, AI, and ESG reporting.

Most providers realize measurable value in 90 days, starting with a focused initiative like billing modernization or service order efficiency.

Customer Testimonials

"Data Rocket allows us to make more intelligent business decisions, and that can only lead to better experiences for our customers." Eric Hillmuth, Customer Technology Solutions Manager at Vermont Gas

Data Modernization for Energy and Utility Providers

Customer 360 & Billing Modernization

Integrate customer, payment, and account data to streamline service orders, reduce call volume, and deliver superior customer experiences.

Service Order Efficiency

Automate work order routing and workforce management to reduce overtime, improve technician satisfaction, and boost service reliability.

Data Consolidation for Growth

Migrate disparate APIs into a unified framework for faster onboarding, reduced licensing costs, and more reliable data pipelines.

Sustainability & Compliance Reporting

Centralize energy usage, emissions, and efficiency program data to track progress against ESG commitments and meet evolving regulatory requirements.

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Snowflake
Highline
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Data
Rocket
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Guide
to Agile Data Governance
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Guide
to Data as a Product

Frequently Asked Questions

Can you connect to our billing or SCADA systems to Snowflake?

Yes. Common integrations include ERP, CRM, SCADA, and metering platforms via APIs, files, and message queues.

How soon can we see results?

Most organizations see measurable value in ~90 days with use cases like billing modernization or service order efficiency.

Will modernization initiatives disrupt day-to-day operations?

No. We implement in phases, maintain parallel reporting, and prioritize zero-downtime cutovers.

Case Studies

We help businesses harness the power of their data.

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Vermont
Gas
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State
of Rhode Island
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Dimagi
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